SmartCare Plan Disclaimers & Rules

1. For claims approved by 6 p.m. CST, devices will be REPAIRED and, in most cases, delivered the next day. Non-connected or Wi-Fi device repair and replacement generally takes 3-5 hours from the time an approved Smartcare repair center receives the equipment.

2. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery.

3. A non-refundable deductible will be charged for each approved claim. Continuously enrolled customers who go claim free for 6-12 consecutive months save 25% off the standard deductible; and at 12 consecutive months or more save 50% off the standard deductible.

4. $0 DOWN for Give-a-way: For smartphones only. Waiver of fee subject to change. Limits: Eligibility, device, line and financing limits & other restr's apply.

5. GEN. SMARTCARE SVC: Subj. to Plan Agmt ( Deposit: May be req’d. Prices vary by location. Fees, monthly and other charges, usage, eligibility and other restrictions per line may apply. See for more details on other charges. Pricing and terms are subject to change and may be modified or terminated at any time without notice. Coverage and service are not available everywhere.

6. Offers, programming, pricing, channels, terms & restrictions subject to change and may be discontinued at any time without notice.

If you have any questions regarding the rules feel free to PM any member of site staff, who will be able to clear things up for you.