Etsy sellers, do you need to contact Etsy, but are having trouble figuring out how? Etsy certainly doesn’t make it easy. Sometimes the “chat” function is available, and sometimes it’s nowhere to be found, especially if Etsy has put your shop on “vacation mode” or shut it down entirely.

And yet, in our experience, the chat function is the most effective way to get issues with your Etsy shop resolved.

So here’s a direct link to Etsy chat. We hope it’s helpful!

*Please note: Craft Industry Alliance is not affiliated with Etsy. We are not able to provide customer service for Etsy shops. That’s why we’ve linked here to Etsy chat!